Privacy policy and cookies

This Policy defines how this site uses and protects any personal data that is supplied when using this site. We promise to safeguard your privacy and guarantee that any personal data that we receive when visitors use our site will only be used in accordance with this Policy.  We may from time to time update this Policy and we recommend that you access this page occasionally in order to guarantee that you are satisfied with any alterations.

What is personal data?

Personal data is information in any nature or form that identifies a person, including for example

Identity & Contact Data – Name, ID number, tax reference, age, date of birth, telephone number, email, address, payment details, electronic identifiers (login credentials), etc;

Site Usage – History or products and services that you searched, bought, or subscribed.

Profile – your likes, interests and preferences in relation to the site.

Who is responsible for the treatment of personal data?

The entity responsible for the treatment of personal data is Crueza Unipessoal Lda, operating in the name of BAR CRU and THE CRU STORE.

In which circumstances do we use personal data?

We use personal data with a client´s consent should you make a purchase, subscribe to our Mailing List, contact us or use our website. This could be transmitted orally, in written form, or through our website. 

For what reasons do we use personal data?

We guarantee that we only use personal data for the purposes that they have been provided, and no other. As such, we use personal data in order to provide the services requested by the client and to enable us to respond to their requirements.  Some examples of how we use personal data in order to provide client services include (list not exhaustive):

Direct Marketing- to inform a client of news, opportunities and promotions that may be of interest to them,

Client Management- in order to send a customer´s online purchases to their requested address or to inform a customer when their purchases are available for collection. 

We are permitted to use personal data in the following circumstances:

Express consent: written or oral, for example, for the purposes of direct marketing, in order that the client may receive emails or sms messages on our part;

The execution of a contract with Crueza Unipessoal Lda – for example a contract to purchase and sell products.

The fulfilment of a legal obligation.

The legitimate interest of Crueza Unipessoal Lda. – for example for the effects of improving the quality of our services. 

We promise to treat personal data in a manner that guarantees the confidentiality, security and protection of such data to avoid any unauthorised or illegal treatment and to avoid any loss, destruction or damage of such data.

How long do we retain personal data?

We retain personal data for the period of time necessary to execute and finalise the process for which the data was provided or depending on the circumstances, until the client exercises their right to oppose or right to cancel the data. After this period has elapsed we eliminate the personal data.

To whom do we share personal data shared?

When necessary we may need to share personal data to third parties –  for example transportation companies  in order to effect delivery of online purchases – however this is exclusively in order to complete our service obligations. Personal data may also be communicated to other parties in order to meet our legal obligations, such as the Autoridade Tributária.

Our website may contain links to other sites of interest. However, we cannot be held responsible for the protection and privacy of any information provided when visiting such other sites, which are not regulated by this Privacy Policy. Always use caution and verify the other site´s Privacy Policy.

What are your data protection rights and how can you protect them?

Right to access, rectify, remove and/or limit your personal data.  You can exercise these rights by contacting us via email:

Cookies Policy

Cookies are small files saved in the browser of visitors to a website, generally used to record your movements and actions on the site.

We use cookies on our sites to enable us to improve the site navigation performance and experience for users of the site, to enable a faster and more efficient browser response and to eliminate the necessity or having to repeatedly enter the same information.  The placing of cookies helps the sites recognise the users device the next time they visit us, and are integral to the sites functionality.  The cookies used on our sites do not collect personal information that allow us to identify the user, but only generic information about the manner and/or location of the users access and users preferences when they use the sites.

Session Cookies:

These cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user. The information collected by these cookies is used to analise patterns of traffic on the website with the aim of enabling us to improve the websites content and usability.

Analytic Cookies:

These cookies are used by us or by third-parties to enable us to quantify the number of users and measure performance and  statistical analysis of how the website services are utilised. They enable examination of how users navigate the site with the objective of improving the manner in which the website products and services are provided.

Publicity Cookies:  

These cookies are used by us or by third parties to enable us to manage effectively any advertising spaces used on site, enabling the analysis of the users navigation habits and to display publicity tailored to the user´s site navigation profile. 

What is the implication of not approving the use of cookies ?

If a user prefers not to allow cookies, the user has the possilibty of deactivating cookies on their internet browser, however they should be aware that this could prevent some pages of the Web functioning correctly.

How can I manage cookies?

All internet browsers allow a user to accept, refuse or delete cookies through the advanced browser settings. Typically  it is possible to configure the cookies in the ‘Options’ or ‘Preferences’ menu. However, deactivating cookies could prevent some web services from functioning properly and it could affect partially or completely the navigation of this website.